However you prefer to reach us, a real person will answer.
Client service
- Email — [email protected], replies within one business day.
- WhatsApp — +234 800 123 4567, for quick questions about sizing, stock, and delivery.
- Hours — Monday to Saturday, 9am to 7pm.
Private clients
For Vault acquisitions, private sourcing, or anything requiring discretion, ask for a Client Advisor at [email protected]. Enquiries raised through a Vault piece are routed to an advisor automatically and answered within 24 hours.
Press and partnerships
Write to [email protected].
Order questions
The fastest way to check an order is from My Account, where you can track it end to end. Have your order number ready when you contact us.