A Client Advisor is a single named contact who knows your sizes, your history with us, and what you are looking for next. No queues, no repeating yourself.
What your advisor does
- Holds your sizing and preferences so recommendations are accurate the first time.
- Gives you early access to drops and holds pieces before they go public.
- Handles Vault enquiries, private sourcing, and anything requiring discretion.
- Takes care of returns, exchanges, and after-care directly.
Getting an advisor
Private Client members are assigned an advisor automatically. Everyone else can request one at any time — contact us and we will introduce you.
Your advisor reaches you however you prefer: email, phone, or WhatsApp.